Archive for the ‘Branding’ Category

Buck the market…GROW

Friday, April 30th, 2010

The last few year have seen plenty of ups and downs. Some media sources and some hard hit industries have dominated the discussion. But all is not darkness. In all this change are millions of opportunities for invention, reinvention and growth.

We don’t just profess this as cheerleaders for our clients…we say this because we have experienced it first hand. Modo Modo Agency was just ranked the 2nd Fastest Growing Women-owned Business in Atlanta by the Atlanta Business Chronicle.

We’re proud of this because it puts us in league with our clients, attempting to grow in a variety of capacities. Some people hear “growth” and think of headcount or square footage at headquarters. We hear growth and ask more questions to determine how marketing can help achieve the specific growth our customer is after:

Geographic Expansion - marketing assists with voice of the customer and learns regional, national and international distinctions. Targeting is key.

Product Line Expansion - marketing helps articulate and leverage existing market experience that reinforces the new line value prop. If the lines are unrelated, marketing can focus more on establishing a distinct identity rapidly and getting to market.

Growth Through Acquisition - marketing helps understand the two firms coming together, the collective value prop, the comprehensive customer set and help align teams, messages and materials. Acquisitions also move at the speed of light so marketers play a critical role in rapidly assimilating information and organizating the launch of the retained or refreshed brand.

There are of course many more types of growth–across industry, across category, and more. Whatever the opportunity our customers face, we are always excited and curious to learn and grow with them. Our success in asking these questions, keeping this type of optimism and seeing the vision that our customer expresses leads to our own growth.

Here’s to more growth in 2010 and beyond. Let us know how we can help you.

And the winner is…Modo Modo Agency

Friday, September 25th, 2009

There is a ton going on in the halls of Modo Modo and we were thrilled to learn that we won 3 American Graphic Design Awards from Graphic Design USA.

1) One award was for the work we did for the Atlanta American Marketing Association’s 2009 AMY Awards. Previous posts on this blog highlighted our work as “soup-to-nuts” brand sponsor where we managed the 2009 Event: theme, Website, event signage, multimedia, program content and design, run of show production and more. We are very proud to be recognized for this work. The 2009/2010 team will take over the Web soon…but until then you can see some of our work at: www.amyawardsatl.com

2) One award was for the Palladium Energy Website which we designed, wrote and developed. Check it out at: www.palladiumenergy.com

3) The last award was for a self-promotion piece we called “The Create-O-Matic.”

The truest test of success is continued growth with valued clients and the addition of new ones.

But we’re not going to complain about getting some awards from time to time.

Cash in on Brand Value…today

Sunday, May 31st, 2009

I recently attended a course on creating Brand Value. Like many business books and many speeches I’ve attended, there was very useful information…IF I were a public company…and IF I were about to sell.

Many of the companies we work with are private businesses. And most of the people we assist want help building the value of their brand so they can use it, not simply so they can sell it.  So let’s consider how to use marketing to create brand value that can be tapped into by business owners today.

Looking bigger than you are can make you bigger than you are – One thing that many companies struggle with is growing into bigger shoes or simply growing up. Even people that can’t afford an agency can sit down and figure out how they could benefit from appearing to be a larger, more sophisticated organization. Appearing larger can garner the attention of larger suppliers, lenders, or channel partners who don’t typically work with smaller organizations.

Having a brand strategy to grow customers can grow customers – Many organizations start out in business because they have a great idea and a few people willing to take a chance on it. Once money starts showing up, some companies never consider “target customers” again. Marketing people can help you determine who stands to gain the most from your brand, whether that group is growing or shrinking, and help you refine your target or more aggressively satisfy the target group. Bigger customers today or more customers tomorrow are a wonderful payoff for targeting that may not require you to change anything about what you already do.

Being repeatedly bold can get you remembered by people who buy brands they remember – The best brands—from a specialized pulley that appeals to elite climbers to a hole in the wall pizza joint—got where they were because they were remembered when the person needed to buy their offering. To hold mind share of people that are 24/7, texting with one hand and telecommuting with the other is too much to ask…even for their MOTHER.  Consider your place in the pecking order and try harder to get remembered. Learn when and where people that might buy your brand do their research, enlist opinions of trusted colleagues, consider their purchase, and decide to buy. If you can be those places BOLDLY with some regularity, you don’t have to pay for marketing by the pound or impressions by the thousands.

You may think these things are common sense, but I’m here to tell you they are marketing, too. Marketing and brand building aren’t always ethereal, touchy feely, cosmetic activities that require a loan to undertake.

If you find the right people that will look at your business objectively, study your customers and take time to understand the value you need to draw out of your business—your own brand is a far better place to look than your bank.

Scary, risky or just plain evil?

Thursday, April 30th, 2009

I had lunch with a CFO I know recently. We were discussing how marketing is measured in his organization. He said it isn’t, because they don’t really do much of it. He said, “It’s a necessary evil, but we don’t focus on it much.” After 21 years in marketing, these words still sting.

Marketing is the process of understanding the customer, ensuring their value and your offering come together to create revenue (if you’re a for profit outfit) or a meaningful relationship (if you’re not for profit). What’s evil about that?

Every line function costs money, so why is marketing pegged as the evil one? People say that:
•    Marketing is fluffy
•    Marketing is out of touch with the real selling situation
•    Marketing is creative indulgence
•    Marketing can’t be measured

I think the real truth about why marketing is pegged as evil is because:
•    It is not black and white
•    It is not always safe
•    Its effects and influence are often unknown until tried
•    It is most impactful when it anchors on emotion
(which doesn’t appeal to the logical side of logic-driven people)

Those things don’t make something evil, they make something scary. Things that are scary, tinged with risk, have a possibility to deliver rewards. That’s why people buy stock. It’s why people play the lottery. It’s why people go on blind dates.

So the next time you’re crunching your numbers, justifying your existence and projecting your angelic best to your co-workers, remind them what you do to make a would-be scary situation, calm and productive. You talk to your customers. You monitor your competitors. You learn what people recall and keep. You know the most cost-effective channels for getting to who matters. You know the best firms for producing the best types of messages. You know how to prioritize effort to create response for the highest volume and highest margin products. You know that wasted words on the wrong people don’t do anyone any good. You know this because you’re a trained marketer.

So the next time tells you marketing is a necessary evil, just smile and move ahead open-mindedly as Mae West would, “Between two evils, I always pick the one I never tried before.”

Tell Me A Story

Thursday, December 25th, 2008

People often speak of marketing story telling…which is a great idea as long as you’re not making something up. My Mom used to quote Ethel Merman with “You gotta have a gimmick.” Nobody wants to be fed a line of nonsense, but real stories stick with you.

There is usually something interesting, inspiring, crazy or unforgettable about any venture that gets conceived and off the ground. If you’re looking to get some extra traction, think about your company or products back-story. When people are overwhelmed with messages, they may not remember the thread count of your cotton but they might remember if it’s spun on the looms of Nordic princesses.

This past month I had a stopover in the airport in Switzerland. I was struck by how EXACTLY the mountains look like the picture on a packet of Swiss Miss. Walking through the airport it is impossible to miss that timepieces and chocolate are a huge driver of the Swiss economy. I was struck by the fine, clean design of all the souvenirs, including every possible item with the unmistakable white cross on red. I wanted to buy something, but I just wasn’t moved enough.

I then picked up a beautiful item, enquired about pricing, and was told that there was “a story that came with the item.” Bonus. These beautiful wool bags and pouches were unique. Double-bonus. And, the story pertains to recycling. In this day and age, that’s the be all and end all.

A man had found a stockpiled stash of Swiss Army blankets from the war.

Swiss Army Blankets

In a small shop in the sleepy village of Torbel, with six local women, they cut the wool from the blankets and began producing the most gorgeous items.

Beautiful Torbel Handbag

 

 

 

 

 

It’s been three weeks and while I’ve forgotten the key chains, pens, watches, handcrafted goods, chocolate and every other piece of European art and textile I saw on my trip, I have not forgotten the bag…or the story. Facts and features are forgettable but stories stick in somewhere else. They have those emotional and artistic arms and legs that get hung up in the recall mechanism.

Truth in advertising insists that marketing not obscure, evade or mislead buyers. Even more than providing for a moral code, it also encourages us to dig deeper for the humanity, intrigue, mystery and romance in our story.

Here’s to a 2009 filled with unforgettable stories about the pursuit and passion that every entrepreneur pours into their beloved business. Happy Holidays everyone.